Privacy Policy

Last Updated: January 1, 2023

1. Introduction

This Privacy Policy explains how Danfoss A/S (“Company”, “we”, “us”, or “our”) collects, uses, stores, protects, and discloses your personal information when you visit our website, purchase our products, use our services, or communicate with us.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR).

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in this policy.

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2. Company Information

The company responsible for processing your personal information is:

Company Name:
Danfoss A/S

Company Registration Number (CVR-nummer):
20165715

Country:
Denmark

Registered Address:

Norre Havnegade 43
64000 Sonderborg
Denmark

Registration Date:
01 January 2023

Email:
lucnaoemvayy133@gmail.com

Phone:
+45 59 83 27 41

Danfoss A/S acts as the data controller responsible for your personal information under applicable data protection laws.

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3. Personal Information We Collect

When you visit our website, create an account, place an order, contact us, or use our services, we may collect different types of personal information.

3.1 Contact Information

We may collect:

• Full name;
• Email address;
• Telephone number;
• Billing address;
• Shipping address;
• Delivery information.

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3.2 Account Information

If you create an account, we may collect:

• Username;
• Password;
• Account preferences;
• Saved information;
• Order history.

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3.3 Order and Transaction Information

When you purchase products from us, we may collect:

• Products purchased;
• Order details;
• Purchase history;
• Return and exchange information;
• Payment confirmation;
• Transaction records.

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3.4 Payment Information

Payment information may include:

• Credit card details;
• Debit card details;
• Payment method;
• Payment confirmation information.

Payment information is processed securely through authorized payment providers.

We do not store complete payment card information unless required and permitted by applicable laws.

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3.5 Device and Technical Information

When you visit our website, we may automatically collect:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Network information;
• Website usage information;
• Cookies and similar technologies.

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3.6 Communication Information

When you contact us, we may collect:

• Messages sent to customer service;
• Email communications;
• Feedback;
• Questions and requests.

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4. How We Collect Personal Information

We collect personal information through the following methods:

Information Provided Directly by You

Including when you:

• Create an account;
• Place an order;
• Subscribe to communications;
• Contact customer support;
• Submit forms on our website.

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Automatically Collected Information

We may collect information automatically through:

• Cookies;
• Website analytics tools;
• Browser technologies;
• Similar tracking technologies.

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Information From Third Parties

We may receive information from:

• Payment providers;
• Shipping companies;
• Shopify and service providers;
• Marketing partners.

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5. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services

Including:

• Processing orders;
• Completing payments;
• Arranging delivery;
• Managing returns and refunds;
• Providing customer support.

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Improving Our Website and Services

We use information to:

• Improve website performance;
• Understand customer preferences;
• Develop products and services;
• Provide better shopping experiences.

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Communication

We may use your information to:

• Respond to inquiries;
• Send order confirmations;
• Provide shipping updates;
• Handle customer requests.

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Marketing and Promotions

Where permitted by law, we may use your information to:

• Send promotional emails;
• Provide product recommendations;
• Inform you about offers and updates.

You may unsubscribe from marketing communications at any time.

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Security and Fraud Prevention

We may process information to:

• Verify customer identity;
• Prevent fraudulent transactions;
• Protect our website and customers.

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Legal Obligations

We may process personal information to:

• Comply with legal requirements;
• Respond to government authorities;
• Protect our legal rights.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences;
• Understand website usage;
• Improve website functionality;
• Provide relevant content.

You may disable cookies through your browser settings. However, disabling cookies may affect certain website functions.

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7. Sharing Your Personal Information

We may share your personal information with trusted third parties when necessary.

Shopify

Our online store may use Shopify services to operate our website, process transactions, and provide online shopping functions.

Shopify may process personal information according to its own privacy policies.

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Payment Providers

We may share information with payment providers to:

• Process payments;
• Prevent fraud;
• Complete transactions.

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Shipping Providers

We may share necessary information with shipping companies to:

• Deliver orders;
• Provide tracking information.

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Service Providers

We may work with third-party providers for:

• Website hosting;
• Analytics;
• Customer support;
• Marketing services;
• Technical services.

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Legal Requirements

We may disclose information if required by:

• Applicable laws;
• Legal proceedings;
• Government authorities.

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8. Data Security

We use reasonable technical and organizational measures to protect your personal information.

These measures include:

• Secure payment processing;
• Restricted access to personal data;
• Security monitoring;
• Data protection procedures.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

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9. Data Retention

We retain personal information only for as long as necessary to:

• Provide services;
• Complete transactions;
• Maintain records;
• Comply with legal obligations;
• Resolve disputes.

When personal information is no longer required, we will securely delete or anonymize it.

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10. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you may have the following rights:

Right of Access

You may request access to the personal information we hold about you.

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Right to Correction

You may request correction of inaccurate or incomplete information.

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Right to Deletion

You may request deletion of your personal information where legally permitted.

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Right to Restrict Processing

You may request limitation of how we process your personal information.

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Right to Data Portability

You may request a copy of your personal information in a commonly used format.

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Right to Object

You may object to certain types of processing, including direct marketing.

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Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

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11. Children’s Privacy

Our website and services are not intended for children.

We do not knowingly collect personal information from children without appropriate parental consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

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12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

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13. International Data Transfers

Your personal information may be transferred or processed outside your country of residence.

Where required by applicable law, we use appropriate safeguards to ensure your personal information receives adequate protection.

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14. Complaints

If you believe your personal information has been handled improperly, please contact us first:

Danfoss A/S

Norre Havnegade 43
64000 Sonderborg
Denmark

Email:
lucnaoemvayy133@gmail.com

Phone:
+45 59 83 27 41

You may also have the right to submit a complaint to your local data protection authority.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to:

• Changes in our services;
• Changes in legal requirements;
• Business improvements.

The updated version will be published on this website with the revised update date.

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16. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact:

Danfoss A/S

Norre Havnegade 43
64000 Sonderborg
Denmark

Company Registration Number:
CVR-nummer 20165715

Email:
lucnaoemvayy133@gmail.com

Phone:
+45 59 83 27 41

Last Updated: January 1, 2023